Empower your staff with a comprehensive 50-hour training program combining video modules, interactive simulations, podcasts, manuals, and on-the-job application. Master proven communication skills and conflict management techniques that reduce incidents, protect your team, and enhance resident dignity.
Non-harmful intervention techniques
Trauma-informed approach
NAB Approved National Certification
Staff injuries, resident behavioral incidents, and high turnover are costing your facility more than just money—they're impacting care quality and staff morale.
Workplace injuries leading to workers' compensation claims
High staff turnover and recruitment costs
Incident reports and regulatory compliance issues
Decreased resident satisfaction and quality of care
Reduce workplace injuries and associated costs
Increase staff confidence and retention
Decrease behavioral incident reports
Improve resident satisfaction and care quality
Invest in training that delivers real results for your staff, residents, and bottom line.
Learn to recognize the underlying causes of distress behavior and objectively assess risk levels.
Master proven de-escalation communication techniques to prevent crisis situations.
Acquire safe, non-harmful disengagement and holding skills for crisis moments.
Implement proactive strategies to create positive and supportive care environments.
Four foundational principles that guide every interaction
Respect, dignity, empathy, person-centered approach to every interaction.
Maintaining independence, choice, and well-being for all individuals.
Protecting rights and minimizing harm in every situation.
Safe, effective, harmonious, and collaborative relationships.
Five integrated learning formats ensure deep understanding and practical skill mastery—designed for busy healthcare professionals.
Transform your facility's approach to resident care and staff safety